Hey, welcome to the You Ask the Pros Answer podcast. Your questions answered by the

pros you trust presented by Pro Exteriors. My name is Cole. I am one of the hosts

on the show and today you are going to get a chance to hear the culmination of a

conversation I started last week with Brad Wozlewijk. If you recall, last week we

started another project profile where we were walking through a recent roofing project

that Brad and the Pro Exteriors team completed for a homeowner here in Greenwood,

Delaware. I'm excited for you to hear the rest of this conversation. Be sure to

stick around to the end so you can see the after photos. All right, let's jump in.

This is the You Ask the Pros Answer podcast. Do you have questions about an

upcoming exterior contracting project? We've got answers. Welcome to the You Ask the

Pros Answer podcast. I dropped this photo in here just as a shout out to our

project coordinator Josh King who's one of our most faithful listeners of the show

because he took this photo. He took a bunch of the ones that we're about to take

a look at as well. So this would be the day of the install.

So he went with GAF line HDZ architectural shingles.

That's that's one of, if not the top grade of GAF shingles.

Is that right? Yeah, I think it's it's an excellent shingle. I don't like to use

like generic terms like baseline or or go to or by far that's the most common

shingle that we put on very high quality shingle without being ridiculously expensive,

which is nice. And it's kind of what people want to. A lot of people want the

architectural look. And with GAF in general, they're going to have a really pretty

like gradient look to them. So all their shingles are going to go from like dark

to medium to light. So it has a nice flow color wise. This is delivery day. This

is early in the morning, probably 8 .39 o 'clock. I wasn't there,

but I've been on enough deliveries to know what they're doing here. They're literally

craning the materials under the roof. So they don't have to drag these 90 some

pound individual bundles of shingles up a ladder. So really convenient to be able to

do that. Yeah, it's equipment like this that allows our crews to get these jobs

done in a day most of the time. And you mentioned towards the beginning of our

conversation that one of the things that you do on an initial property visit or a

house visit like this is to look at driveways in the area around the house. And

that's because we're bringing in giant trucks like this on the day. And we've got

to figure out a plan ahead of time to make sure that we can get all the materials

there, right? Absolutely. Yeah. It's preparation, making sure things flow smoothly. In

reality, that truck is our delivery truck from our supplier. It's going to be on

site maybe an hour and a half. Yeah. So it's not very long. It's not going to be

there all day putting stuff up there, but it is very big. And to be able to have

the head clearance for the boom, it makes a huge difference. Now, we have backup

plans if we can't get the crane in there. Don't think because you're heavily wooded

or you're in town and there's power lines that there's no way that we can get

material on your roof because there is. But this is obviously the most convenient

being that we called this supplier, ordered all the material we needed, they put it

on a pallet, and then they literally picked up that pallet, held it up to the

roof, the guys are up there, the roofing crew, and they're taking them off and

spreading them out. Way, way, way simpler to have it that way. Yeah, there are

enough surprises during the install that our team does as much pre -planning as

possible to mitigate those surprises. Because in a few slides here, we'll see one of

those things that we weren't necessarily expecting to find. One of those contingency

plans that you alluded to might even be the Equipter that is seen towards the right

there, right? Oh, yep. I didn't notice that. I was paying attention to the crane.

Well, it's kind of hidden there in the crook of the house. But yeah, if you had a

house that was difficult to access, the Equipter, which I believe we have a better

picture of coming up here soon, is incredibly agile and is able to navigate around

tight spots. Oh, yeah, there's another picture. So the way I describe the Equipter

is we tow it behind a pickup, so it's not as big as you might think, and it's

roughly the size of a small pickup truck bed. So it's a good visual,

and you can and taking the cab off of a pickup. It's roughly that size. And then

they literally where he's standing is how you drive it. So you stand on this

platform and you drive it with joysticks. So it's got big like ATV style tires. So

it's not the reason I point that out is because a lot of people are a little

worried, Oh, you know, I have a septic system or I have a sprinkler heads or

something. This thing really isn't all that heavy. And typically what we want to put

it is somewhere where we have solid have solid ground, like the driveway here. And

it's a pickup truck bed on a scissor lift, is usually what I end up summing it

up. So they can drive it right up to the edge of the house, activate the scissor

lift portion and lifts it up. They can either take material up or take debris off,

off to the dumpster. A lot of roofing companies are using them, a lot of them

aren't. So we've had this couple of years now and it's been a huge, huge benefit.

And then it literally cuts down on debris. So, you know, when you have your years

past, they would just dump debris onto tarps and then hope that they got it all.

Not only does that kind of put things to chance, but if your tarps have holes in

them, if you don't feel like getting off the roof to clean up regularly, it's gonna

look like a war zone out there. It's gonna look terrible. So anybody driving by is

gonna see these bright orange pickups and debris everywhere and be like, "Oh, not

using those guys." So it makes sense to have it look clean, even though you know

it's not going to be clean. So as much as we can use the equipment to get the

dumpster, the material, the debris, off to the dumpster and keep the area looking

clean, even though we are dumping tons of stuff onto the grass, onto the whatever,

getting it off the roof, it makes a huge benefit. And then the homeowner walks out,

they're less nervous because they're like, "Oh, they're taking time to make sure

their area is clean." It's a huge deal. As far as I'm concerned, nothing's paid for

itself time and time again. Oh, yeah. All right. So it looks like this is just in

the midst of demo, and you just mentioned this. It's not a clean process by any

stretch. Things like the tarps and the Equipter help make it look cleaner. But it's

almost miraculous when we get to the last slide just how it looks like we were

never there. Yeah, it looks like it's always been that way. So this is kind of

part way through the, it looks like this section's all been demoed. What is that

first layer of dark gray charcoal that they're rolling out there?

Yeah, down kind of almost middle of the picture there. That's that's ice and water

shield. We put that most times, I'm gonna say 99 .9 % of the time, we put that

around the entire rim of the roof. So the eaves are down by your gutters and then

the rake edge is from the corner of the gutter up to the ridge. So that's just

the, it's called the rake edge. What you don't see here is isomer shield on the

rake because that goes after we put the underlayment down. So not just material and

knowing where to put it, but knowing when to install it is a huge, huge thing as

well. So what I was trying to tell people is when you do any roof has one job

and its job is to shed water You need overlapping layers top to bottom in order to

accomplish that So we were just to say oh, it's getting ice and water shield All

right Let's put it all the way around the rim and then put on the underlayment and

then put on the shingles You would have layers that were under lapping each other

instead of overlapping each other so that's not the right way to do it Which is

why you see it down here by the eaves And then I don't think there's another photo

of it because a lot of guys don't stop to take photos of every step But once it

got once underland it goes on which is the blue part there The deck armor then the

ice and water shield will go up the rake edges as well. Okay. There you go That's

actually I just put my foot in my mouth because it shows it right there Says just

showing more of the demo around the rear side of the house. Here's one of the

surprises that I wanted that I just wanted to point out.

So it looks like when they obviously on these dormers, they pulled the siding off

to be able to get the ice and water underneath and the flashings as well.

And realize that there was no house wrap or flashing tape at all up there.

So do you know, I know you weren't there the day of what was the solution for

that? I think we do you have a, we might have a photo. I'm not sure. If we

didn't, we either put underlayment or ice and water, the whole thing. There's, it

could have been housewrapped too. They probably just use housewrapped to be honest

with you, because usually Josh will have a roll with that on his truck. And it's

such a small area on these dormers. You know, it's $10 worth of material, you know

what I mean? Like it's not a big deal to put that up there. And it's just like a

step in the right direction. For my two cents, the reason I think there's no

housewrap on these dormers, A lot of these types of houses, they will build the

dormers like sort of offsite, especially the small ones like this. And then when

they're building the whole roof onsite, they will just throw a couple of these on a

truck and then basically crane them up there. - Gotcha. - At least that's what I've

heard and I've seen it done a couple of times. So it may not be all builders. 20

some years ago, that would be my guess. You know, that's just what happened. So

when they do that, they're not necessarily built the same way you would if you've

built them 100 % on site. - Gotcha. - And what they're doing here, like I said,

they're putting in ice and water shield up the transition there, and then they also

put in step flashings going up the angled sidewall. And then they put a pan

flashing, which is a flat piece on the flat part of the end wall underneath the

window. - Okay. - But they make sure, those are very, very common points for leaks

to happen. So you kind of want to overdo it right there. And what they do is they

put in the flashings and the way a lot of people don't realize too, when you

replace your step flashings, you want it to go metal, shingle, metal, shingle. It's

supposed to interweave. Whereas a lot of people that do a re -roof, they think

they're saving money by reusing the flashings. And all they do is smash the old

ones down and then put new shingles on top. But that's not doing any favors.

Water's gonna find a way in there. And once it gets past the shingles there, it's

got nothing stopping it from going right to the plywood. Gotcha. So it's really not

the best way to do at all. So what we do is when we put it in, they're going to

put ice and water shield up the, up the sidewalls, put it across the front on the

end wall, and then they're going to put their step flashings in when the shingles

go up. Cool. All right. I believe we're coming down the home stretch. So off to

the very far left, you see a little snippet of the roll off dumpster. So with with

our Equipter when all the materials coming off, we have a place to deposit it,

right? So that we can reuse the Equipter, then that roll off is removed. But this

looks like it's just the after shot of the garage side of the house where you can

see that the oyster gray, shiny light. - And a couple of photos prior to that,

that's where the Equipter was parked. So it kind of gives you a good during and

after kind of Um, you would never know that we had a piece of heavy equipment

there. Um, you would never know that there was debris there. So that's kind of the

point. We wanted to make a look, look, we were never there until you look at the

roof. Yeah. Now you'll, uh, the eagle eye among you, this one, you'll notice that

the downspout is not connected because some of the gutters were off. So we had not

completely completed the job. We're just looking at the roof right now. Um, but

yeah, here's one of the After photos again that same piece of downspouts still over

here. Josh. I believe took this one as well and you can see a Home Depot bucket

there in the middle and then what is that little piece of equipment on wheels there

Brad? Could you tell everybody what that is? I can't even see what that is. So

Audience talk amongst yourselves. This is the the magnet the rolling magnet. Oh the

little blue thing is the Home Depot bucket Yeah, yeah, that's a rolling magnet. So,

So that's why the buckets there because it's probably full of nails. Yeah. So even

though we do Equipter to cut down on the debris going everywhere. Even though we

use tarps to put everything you still use magnets I mean, there's no way to get

away from it Not they even want to because sometimes the simplest methods are the

best ones. Yeah So we know that we're not going to catch every single nail where

we want to be So you run a heavy duty. It's a very heavy duty magnet, like don't

put your cell phone next to a kind of magnet and it'll pull, it'll pull nails out

of that grass, you know, pretty quick. And what I always like to do when I go

after the fact to run a magnet, like if Josh couldn't be there or something and

I'm kind of doing what he would normally do, um, I'll put a, uh, like an empty

Gatorade bottle in my pocket, um, and I will literally just be quiet and it's not

so much a feel as a listen, uh, you can literally hear the nails tink tink and I

stop every time because of its tall grass and I don't stop.

and you find it a year later, you're not going to step on that one. You know what

I mean? So it's we get as much as we possibly can. But I haven't had a ton of

people lately, when I first started, they would see that I have like half a

Gatorade bottle full. And I'm like, did you not see the five gallon buckets that

were full when they, this is the fifth time we've run this magnet, you know, it's,

it's, we're doing pretty good. But the goal is to make sure that, like I said,

when we leave, you don't know that we were there until you look up. And that's,

that's the idea. We don't want to be intrusive at all. We don't want to break into

someone's life and take over for longer than is necessary. And this one I can't

tell again, it's the screen's kind of far away, but we didn't just do the roof

here. We also did got a replacement and got her guards as well. So it's, it's kind

of the end of that story, so to speak. Oh, that's a good picture. The end of that

story, so to speak, was that When we get done proposing, he had mentioned something

about gutters. And I said, "Oh, like funny, you should mention that because I try

to tell people, hey, we can do your gutters, we can do your gutter guards as

well." And a lot of people don't realize that. So it's a nice thing then I have

to go and find another company to do that for you. I mean, we have really, really,

really good products as far as obviously roofing, but the gutters and the gutter

guards, they're really top notch. So I believe, yeah, I thought I had put one of

the pictures of the new gutter with the gutter guards in here. And my apologies,

our producer did not. I'll talk to him later about that.

It's me. - AKA yourself, yes. But I did, I dropped. So here's the picture you took

the first day you went out that soggy rainy day. And then here Josh took a picture

one of our last days on site there. And did this take one day for the rest

portion two and a half? Okay. Like I said, a very, very big roof. There's also a

lot of different. Yeah, a lot of cutting. Yeah. Yeah. A lot of complexity is

probably the best way to say it. Yep. It's it took I want to say two and a half

days. I might have taken two, but I think it was two and a half. Okay. But if

you go back one photo granted it was But just like I'm looking to see I obviously

see the dark roof because it's old It's got algae on it But I'm looking at the

stonework on the front and then if we go forward one more To me that it like

makes the color pop with the lighter roof It's the things that you wouldn't

ordinarily notice, you know It's that in the previous photo look like a gray kind

of all one color Yeah, at least to my eye obviously when I'm looking harder at it

now You can see a little bit difference But with that lighter color color roof and

make sure I move it and almost mix that that stone wall a little bit more of an

accent. Actually, it's a pretty house. I mean, I can understand why they bought it.

Look how nice it is. If the homeowners are watching this, good call on the oyster

gray. I feel like it ties in really well with that stonework on the front of the

house too. If I've learned one thing in the almost five years, it's coming up in

almost exactly five years, but I've been here. It's that when your wife picks a

color you say yes because it's it's more and this is goes from my own wife as

well When she when she chooses colors. I I'm looking at it like I don't care what

color it is as long as you're happy But they for whatever reason they have the

best eye for like contrast and complementary colors It's it's wild. Yeah,

that oyster great 100 % was the right call. It looks so nice on that house.

Well, I want to, we're going to wrap things up here in just a second. I want to

read this review that your customer left. I'm going to read it so that you don't

feel awkward. You might feel awkward listening to it, but deal with it. All right.

So this is actually, this was received just one week ago from the time of us

recording this. So Rich says this, "If I was able to give more than five stars, I

wood, the sales and professionalism of pro exteriors was outstanding. I cannot say

enough about, about Brad W, my sales rep who explained every little detail and the

outcome. I was very impressed and a professionalism and caring of Josh King, my

field supervisor, who also explained everything of what they were doing and how it

would turn out. Brad and Josh are an asset to Pro Exteriors, keep up the good

work, Pro Exteriors. Thank you for everything, Rich. So Rich,

thank you for writing about your experience and I would agree, you and Josh are

both assets to Pro Exteriors and to add some levity to what could be considered a

sappy moment. I love the fact that he only put your last initial and didn't try to

spell Wozlawek, but he typed out "Gosh, King." Yep, I saw that too.

That's a smart man right there. That's a very smart move, yep. I've learned Wozlawek

is a very phonetically spelled thing. That's intentional. Yeah, so it's real quick.

I'm not going to take a ton of time on my family history, but my grandmother

passed, oh god, 10 years ago, maybe, And the story is that she's the last one that

knew what the family name originally was. I'm sure we can find out the internet

exists now. We could go out and figure it out. But every time I look at our last

thing, I'm like, there's no way it was spelled like that 110 years ago. You know

what I mean? There's just no way. We're from the Baltic region, you know, Slavic.

I've been told Lithuania is where the name is from. But that Z, there is about a

0 % chance that that Z wasn't a CZ at one point. There's just 0%. and all the

hard consonants, there's probably a half dozen more consonants in there. It's very

phonetically spelled. You're not wrong. Yeah. It's funny too, because I've always

worked with people that have relatively easy to say names, and then I come up. A

really good friend of mine that I actually worked with him. He started out as my

customer, then we worked together, then it was my boss for a hot minute, then he

was back to be a co -worker, and he was in my wedding. We're very good friends,

very Eastern European name too. So we kind of connected on that and he looked at

me. He's like you Polish. I'm like that probably I don't know because he's he's

like 50 -60 % Polish and that's where that names come from most likely. So well fun.

I Think my last name everybody. I think my last name should be easy to pronounce

But I get is Cole Willis there is Cole will he there? Wiggly

I want to put an N in there. I want to spell willing. Oh, yeah. Willing to make

sense.

Yeah. Everybody's got some kind of family thing, you know, that I used to work with

a guy that his his last name was Gries. And it's everybody has something like when

they have an odd to spell name and every time they pick up the phone, they'd be

like, hey, this is I'm not going to say it's full name, but it's like guys with

an R Gries at every single Um, and I'm like, so people misspell your name all the

time. It's like, Hey, you wouldn't think they will. It's five letters, but they

always misspell it. So well, folks, I know you come here for the answers to your

exterior contracting questions, but we give you history of surnames here as well.

Why not? Brad, thank you. I, you know, I sift through pictures on company cam

audience. If you don't know, Don't know what company cam is go back and watch or

listen to the episode where Brad tells you all about company cam But I'm often on

company cam looking at projects trying to find photos we can use For different

marketing purposes and it's fun when I get a chance Like we just had to hear the

story behind the photos and so I appreciate you taking the time To walk me through

it. Thank you. That's always fun to do this. All right That is all we have for

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